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New Agent Training
New Trainee Assessment
Basic Tracki Introduction
Jargon and Tracki Device activation
03 - Tracki basic settings
04 - History and Reports
05 - Tracki TRM Tool (Ram)
04 - History and Reports
04 - History and Reports
TRM
05 - Tracki TRM Tool (Ram)
03 - Tracki basic settings
03 - Tracki basic settings
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Courses
New Agent Training
New Trainee Assessment
Basic Tracki Introduction
Jargon and Tracki Device activation
03 - Tracki basic settings
04 - History and Reports
05 - Tracki TRM Tool (Ram)
04 - History and Reports
04 - History and Reports
TRM
05 - Tracki TRM Tool (Ram)
03 - Tracki basic settings
03 - Tracki basic settings
Courses
New Agent Training
02 - Jargon and Device Activation
02 - Jargon and Device Activation
Course categories
Agent Training
New Agent Training
New Agent Training / 01 - Basic Tracki Introduction
New Agent Training / 02 - Jargon and Device Activation
New Agent Training / 03 - Tracki basic settings
New Agent Training / 04 - History and Reports
New Agent Training / 05 - Tracki Tool Training (Ram)
New Agent Training / 05 - Tracki Tool Training (Ram) / TRM
New Agent Training / 05 - Tracki Tool Training (Ram) / Mattermost
New Agent Training / 05 - Tracki Tool Training (Ram) / Trackimo Support
New Agent Training / 05 - Tracki Tool Training (Ram) / Trackipet Support
New Agent Training / 05 - Tracki Tool Training (Ram) / Zammad (CRM)
New Agent Training / 05 - Tracki Tool Training (Ram) / Dialpad
New Agent Training / 05 - Tracki Tool Training (Ram) / Omni Chatwoot
New Agent Training / 05 - Tracki Tool Training (Ram) / Sheets
New Agent Training / 05 - Tracki Tool Training (Ram) / Sheets / Replacement Spreadsheet
New Agent Training / 05 - Tracki Tool Training (Ram) / Sheets / Amazon Reviews spreadsheet
New Agent Training / 05 - Tracki Tool Training (Ram) / Sheets / Tele2 Coverage Spreadsheet
New Agent Training / 05 - Tracki Tool Training (Ram) / Sheets / Lynn's Rule Sheet
New Agent Training / 05 - Tracki Tool Training (Ram) / Basic Awareness of Admin Tools
New Agent Training / 05 - Tracki Tool Training (Ram) / Basic Awareness of Admin Tools / Braintree
New Agent Training / 05 - Tracki Tool Training (Ram) / Basic Awareness of Admin Tools / Shopify
New Agent Training / 05 - Tracki Tool Training (Ram) / Basic Awareness of Admin Tools / Zenventory (Logystico)
New Agent Training / 06-08 - Hardware in Focus
New Agent Training / 09-12 Troubleshooting
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Jargon and Tracki Device activation
All about jargon and how to activate a new device from a customer's point of view
Teacher:
Tom Dillon